Simply put… We do the right thing, and we do things right.
Our purpose is simple, yet focused: we want to make a difference, by being the difference.
HENDERSON wants its customers, employees, vendors and community to feel the difference in each interaction. Instead of frustration, delight. Instead of loopholes and red tape, open lines of communication. Instead of waiting for a response, immediate support.
HENDERSON’s servant leadership approach is the key to achieving this. It’s also why the company has become synonymous with quality, service, and integrity.
- Transparency – We know long-lasting and beneficial relationships don’t happen overnight. They take time, care, and plenty of communication. In order to facilitate their growth, we maintain an open, honest, and transparent work environment. We employ people who share our vision and demonstrate it in their daily lives.
- Employee Appreciation – We firmly believe you can’t have happy customers without happy employees. People are, by far, the most important ingredient to build a successful, sustainable company and a positive work culture. When you take care of your people, they take care of you. We empower, and invest in our people by providing the tools and resources they need to perform quality work, efficiently and safely.
- Customer Service – We value every single customer. We go the extra mile to make sure they are not only satisfied, but thrilled with our products and services. We must fulfill the promise to deliver a service experience that is second to none. If we miss the mark, we own it. We fix it. And we remain accountable.
Everything starts out as a vision, a dream, a hope, or an idea. It is that clear vision that allows us to continue building the valuable HENDERSON brand year after year.
So, what is the grand vision that we hold so dear?
To build a global, value-driven company that is socially responsible, fiscally successful, and overwhelmingly sustainable. We seek to make a lasting and positive impact in the lives of employees, local communities, and the world.
The HENDERSON DIFFERENCE
You won’t find any secrecy or sios here. Our team works together to quickly solve complex problems and delight customers. An uncompromising commitment to our core values makes it all possible.